Webhook Example
An example of a flow that gets user input of an order number then calls a webhook to look up the result.
{
"version": 8,
"base_language": "base",
"action_sets": [
{
"y": 516,
"x": 591,
"destination": null,
"uuid": "51c55df9-01fd-4bf8-81ab-4213c43159cf",
"actions": [
{
"msg": {
"base": "Uh oh @extra.name! Our record indicate that your order for @extra.description was cancelled on @extra.cancel_date."
},
"type": "reply"
}
]
},
{
"y": 518,
"x": 386,
"destination": null,
"uuid": "8652711b-1610-4ae0-bc4e-89cae6a00da7",
"actions": [
{
"msg": {
"base": "Hi @extra.name. Hope you are patient because we haven't shipped your order for @extra.description yet. We expect to ship it by @extra.ship_date though."
},
"type": "reply"
}
]
},
{
"y": 520,
"x": 178,
"destination": null,
"uuid": "208279d4-f5ab-452d-8be6-3a36697c6348",
"actions": [
{
"msg": {
"base": "Great news @extra.name! We shipped your order for @extra.description on @extra.ship_date and we expect it will be delivered on @extra.delivery_date."
},
"type": "reply"
}
]
},
{
"y": 203,
"x": 773,
"destination": "c4d3c3b8-3f7a-4008-b730-697805432a8c",
"uuid": "ea1c4340-a76c-42e5-accf-a13b9e380393",
"actions": [
{
"msg": {
"base": "Sorry that doesn't look like a valid order number. Maybe try: CU001, CU002 or CU003?"
},
"type": "reply"
}
]
},
{
"y": 0,
"x": 409,
"destination": "c4d3c3b8-3f7a-4008-b730-697805432a8c",
"uuid": "c266b998-a192-44a9-a63c-0110a04caf2c",
"actions": [
{
"msg": {
"base": "Thanks for contacting the ThriftShop order status system. Please send your order # and we'll help you in a jiffy!"
},
"type": "reply"
}
]
}
],
"version": 7,
"flow_type": "F",
"entry": "c266b998-a192-44a9-a63c-0110a04caf2c",
"rule_sets": [
{
"uuid": "c4d3c3b8-3f7a-4008-b730-697805432a8c",
"webhook_action": null,
"rules": [
{
"test": {
"test": "true",
"type": "true"
},
"category": {
"base": "All Responses"
},
"destination": "23fac3f0-e7d0-41b6-ba68-2e0091af060c",
"uuid": "f5011b22-b2aa-4612-895e-615c0233768a",
"destination_type": "R"
}
],
"webhook": null,
"ruleset_type": "wait_message",
"label": "Lookup Response",
"operand": "@step.value",
"finished_key": null,
"response_type": "",
"y": 198,
"x": 356,
"config": {}
},
{
"uuid": "14e80d17-12cc-43f4-8a9b-49dafd94bda8",
"webhook_action": null,
"rules": [
{
"test": {
"test": "true",
"type": "true"
},
"category": {
"base": "All Responses"
},
"destination": null,
"uuid": "b3e1844d-5db0-494c-8aeb-dfe293fbe1d7"
}
],
"webhook": null,
"ruleset_type": "wait_message",
"label": "Extra Comments",
"operand": "@step.value",
"finished_key": null,
"response_type": "",
"y": 1252,
"x": 389,
"config": {}
},
{
"uuid": "41bcf1fb-7d13-464f-9c1f-9fd2c48b60f2",
"webhook_action": null,
"rules": [
{
"test": {
"test": {
"base": "Shipped"
},
"type": "contains"
},
"category": {
"base": "Shipped"
},
"destination": "208279d4-f5ab-452d-8be6-3a36697c6348",
"uuid": "b66694f8-3c77-4ae0-bea4-466b30fa271a",
"destination_type": "A"
},
{
"test": {
"test": {
"base": "Pending"
},
"type": "contains"
},
"category": {
"base": "Pending"
},
"destination": "8652711b-1610-4ae0-bc4e-89cae6a00da7",
"uuid": "3ae32b3f-dc12-4bed-a40a-7fe480343f71",
"destination_type": "A"
},
{
"test": {
"test": {
"base": "Cancelled"
},
"type": "contains"
},
"category": {
"base": "Cancelled"
},
"destination": "51c55df9-01fd-4bf8-81ab-4213c43159cf",
"uuid": "6ab10a4f-c351-4104-b031-88b4f1804378",
"destination_type": "A"
},
{
"test": {
"test": "true",
"type": "true"
},
"category": {
"base": "Other"
},
"destination": "ea1c4340-a76c-42e5-accf-a13b9e380393",
"uuid": "f5011b22-b2aa-4612-895e-615c0233768a",
"destination_type": "A"
}
],
"webhook": null,
"ruleset_type": "expression",
"label": "Lookup",
"operand": "@extra.status",
"finished_key": null,
"response_type": "",
"y": 398,
"x": 356,
"config": {}
},
{
"uuid": "23fac3f0-e7d0-41b6-ba68-2e0091af060c",
"webhook_action": null,
"rules": [
{
"test": {
"test": "true",
"type": "true"
},
"category": {
"base": "All Responses"
},
"destination": "41bcf1fb-7d13-464f-9c1f-9fd2c48b60f2",
"uuid": "f5011b22-b2aa-4612-895e-615c0233768a",
"destination_type": "R"
}
],
"webhook": "https://api.textit.in/demo/status/",
"ruleset_type": "webhook",
"label": "Lookup Webhook",
"operand": "@step.value",
"finished_key": null,
"response_type": "",
"y": 298,
"x": 356,
"config": {}
}
],
"metadata": {
"uuid": null,
"notes": [],
"expires": 720,
"name": "Sample Flow - Order Status Checker",
"saved_on": "2015-10-15T22:05:54.098450Z",
"id": 39970,
"revision": 20
}
}